Privacy Policy

Loot Financial Services Ltd

Reasons/purposes for processing information

We process personal information to enable us to provide a range of banking services to our customers including managing their accounts; promoting and advertising our products and services; managing and supporting our staff; maintaining stocks and shares register; maintaining our own accounts and records; the use of CCTV systems for the prevention and detection of crime. We also process personal information in the course of selling, hiring or exchanging it.

Type/classes of information processed

We process information relating to the above reasons/purposes. This information may include:
  • personal details
  • family details
  • financial details
  • education and employment details
  • goods and services provided
  • lifestyle and social circumstances
  • visual images, personal appearance and behaviour
We also process sensitive classes of information that may include:
  • racial or ethnic origin
  • trade union membership
  • physical or mental health details
  • offences and alleged offences

Who the information is processed about

We process personal information about:
  • employees
  • customers
  • beneficiaries, assignees and payees
  • education and employment details
  • professional advisers and consultants
  • complainants, enquirers
  • members and shareholders
  • individuals captured by CCTV images

Who the information may be shared with

We sometimes need to share the personal information we process with the individual them self and also with other organisations. Where this is necessary we are required to comply with all aspects of the Data Protection Act (DPA). What follows is a description of the types of organisations we may need to share some of the personal information we process with for one or more reasons. Where necessary or required we share information with:
  • family, associates or representatives of the person whose personal data we are processing
  • healthcare professionals
  • current, past or prospective employers
  • educators and examining bodies
  • business associates and other advisers
  • other companies in the same group
  • services providers
  • financial organisations
  • credit reference agencies
  • trade associations and professional bodies
  • central and local government
  • employment and recruitment agencies
  • pension fund administrators
  • voluntary and charitable organisations
  • persons making an enquiry or complaint
  • traders in personal data
  • press and the media
  • members including shareholders
  • police forces and security organisations
  • CIFAS, ombudsmen and regulatory authorities
  • debt collection and tracing agencies

Providing financial services and advice

Personal information is also processed in order to provide financial services and advice. For this reason the information processed may include name, contact details, family details, lifestyle and social circumstances, financial details, goods and services and sensitive classes of information that may include physical or mental health details. This information may be about clients, family and associates of clients, suppliers and enquirers. Where necessary or required this information is shared with the data subjects themselves, professional advisers and consultants, services providers, credit reference agencies.

Undertaking research

Personal information is also processed in order to undertake research. For this reason the information processed may include name, contact details, family details, lifestyle and social circumstances, financial details, good and services. The sensitive types of information may include physical or mental health details, racial or ethnic origin and religious or other beliefs. This information is about survey respondents. Where necessary or required this information may be shared with customers and clients, agents, service providers, survey and research organisations.

Consulting and advisory services

Information is processed for consultancy and advisory services that are offered. For this reason the information processed may include name, contact details, family details, financial details, and the goods and services provided. This information may be about customers and clients. Where necessary this information is shared with the data subject themselves, business associates and other professional advisers, current, past or prospective employers and service providers.

Transfers

It may sometimes be necessary to transfer personal information overseas. When this is needed information is only shared within the European Economic Area (EEA). Any transfers made will be in full compliance with all aspects of the data protection act.